Most practices don't have a data problem.
They have a focus problem.
PratixBI gives your practice one source of truth — the right KPIs, for the right people, at the right time. Measure What Matters.
Integrating with Australia's leading practice management systems
Too much data. Not enough clarity to act on it.
Practice owners are overwhelmed by numbers — but underwhelmed by insight. The issue isn't data. It's focus.
Too much data, no clear direction
Your PMS produces hundreds of data points. Without a framework to filter what matters, it becomes noise — not insight.
KPIs forgotten between meetings
Targets are set at the start of the quarter and rarely revisited until something goes wrong. Momentum requires consistent, structured reporting.
Staff have no benchmarks to aim for
Your hygienists, dentists and front desk team work hard — but without personal KPIs they don't know what "great" looks like for their role.
Problems noticed after the damage is done
Revenue dips, recall rates falling, chair time wasting — most practices only discover issues during a monthly review, weeks too late.
Practice owners are too time-poor to dig
Sunday nights in spreadsheets. Reporting built by hand. There's no time to analyse the business when you're running the clinic day-to-day.
There is a better way
A performance operating system replaces scattered data with structured focus — giving every person in your practice the clarity to improve.
Not a dashboard.
A performance operating system.
PratixBI is built around a single principle: that which is measured improves. That which is measured and reported improves exponentially.
— Pearson's Law
Automated Data Integration
Connect your PMS and your data flows in automatically. No manual exports, no spreadsheet maintenance.
KPI Intelligence Layer
We surface the KPIs that matter for your practice type and size — not every metric, just the ones that drive performance.
Individualised KPIs
Each team member sees only their KPIs — tailored by role, accessible on their phone, reviewed weekly.
Feedback Engine
Automated weekly summaries and quarterly performance reviews keep everyone aligned and continuously improving.
A structured 90-day performance cycle
PratixBI operates on a quarterly rhythm — giving your practice consistent direction, accountability and improvement every 90 days.
Connect
Link your PMS. Your data flows in automatically — no manual work required.
Focus
Select the KPIs that matter for your practice. We guide you toward the right ones.
Assign
Distribute personalised KPIs to each team member based on their role.
Improve
Weekly reports and quarterly reviews drive continuous, measurable improvement.
Four modules. One performance system.
Every module is designed to answer a specific question your practice should be asking.
Revenue, EBIT margin, production per chair hour — the numbers that determine whether your practice is genuinely profitable.
Recall effectiveness, patient lifetime value and retention — understanding who's staying, who's leaving and why.
Chair utilisation, no-show rates and scheduling gaps — turning your diary into a source of competitive advantage.
Weekly email summaries and quarterly performance reports keep your whole team informed, aligned and improving.
Every person in your practice gets their own number.
Most practices set goals nobody owns. PratixBI assigns every staff member a personalised KPI set — tailored to their role, updated automatically, and delivered to their phone every Monday morning.
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Mobile-first access — staff check their numbers from their phone, any time. No login training required.
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Monday morning summaries — automated weekly snapshots land in each person's inbox before the week starts.
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Configured by role — a dentist sees production metrics; a receptionist sees scheduling and recall rates. Everyone gets what's relevant to them.
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Goal setting & progress tracking — set targets at the start of each quarter and watch progress accumulate week by week.
Dr. Chen · Principal Dentist
Week 12 · Q1 2025
Production/hr
$312
↑ 8%
Tx Acceptance
74%
↑ 3%
Reappointment
91%
→ on track
Mia Nguyen · Hygienist
Week 12 · Q1 2025
Recall Rate
82%
↑ 5%
Chair Util.
88%
↑ 2%
Patients Seen
47
→ -1 vs goal
Sophie Lee · Front Desk
Week 12 · Q1 2025
No-show Rate
4.2%
↓ 1.1%
Recall Called
38
↑ 6
New Patients
12
↑ on track
One system. Every person gets their own view.
PratixBI gives each role exactly what they need to perform — nothing more, nothing less.
Practice Owner
You need clarity on profitability, not a wall of charts. See your EBIT margin, revenue per provider and patient lifetime value at a glance — then delegate accountability with confidence.
- Practice-wide performance overview
- Revenue, margin and growth KPIs
- Quarterly business reviews
- Team accountability visibility
Practice Manager
You sit at the intersection of clinical and business performance. PratixBI gives you the numbers to run structured one-on-ones, manage recall campaigns and keep the schedule full.
- Team KPI tracking by role
- Recall and scheduling dashboards
- Weekly automated reporting
- Trend alerts before they escalate
Clinical Staff
Dentists, hygienists and treatment coordinators each receive their own KPI set — relevant to their role, delivered to their phone every Monday. Development becomes measurable, not just aspirational.
- Personalised role-specific KPIs
- Mobile-first access
- Weekly performance check-ins
- Goal setting & progress tracking
Practices that chose to measure what matters
"We finally know which KPIs actually move the needle. Our EBIT margin improved by 4 percentage points in the first quarter after implementing PratixBI."
Dr. Michael Tran
Principal Dentist, Tran Dental Group — Melbourne
"PratixBI replaced our Monday morning meetings. Everyone arrives already knowing their numbers. It's changed how accountable our team feels — in the best way."
Sarah Baldwin
Practice Manager, Coastal Dental — Gold Coast
"My hygienists check their KPIs on their phones every Monday morning. Staff engagement and professional development conversations have never been more focused or productive."
Dr. Anika Patel
Principal Dentist, Patel Family Dental — Sydney
Not an expense. A profit multiplier.
Priced by practice size, not by feature. Every plan includes the full platform.
Clinic
For independent practices with up to 5 staff.
- Up to 5 staff members
- Full platform access
- Practice KPIs & Feedback Engine
- Individualised KPIs for all staff
- Quarterly review templates
Practice
For growing practices with 6–15 staff.
- 6–15 staff members
- Everything in Clinic
- Advanced recall & patient analytics
- Multi-provider benchmarking
- Priority onboarding support
- Unlimited data history
Group
For multi-site practices and corporate groups.
- 16+ staff, multiple locations
- Everything in Practice
- Consolidated group reporting
- Dedicated account manager
- Custom integrations & API access
- Enterprise SLA
Common Questions
Measure What Matters
Ready to give your practice a performance edge?
Enter your work email and we'll be in touch to set up your practice — with direct support from our team from day one.